T.O.S 2020 sell up
I like to keep it simple but here's a ToS that must be read before sale.
- Non-refundable deposit will be asked for to hold with remaining balance paid in full by the 1st of the following month please :). Deposit may vary on the gecko(s) being held.
A payment plan may be agreed to if looking to purchase multiples where the total balance remaining exceeds £100. In this case remaining balance may be spread over an agreed amount of time :) - It is the buyers responsibility to pay (in full or agreed installments) by the agreed date(s). In the event that payment/installment is not completed by agreed date or the buyer pulls out for any reason, costs AFTER deposit will be refunded and the transaction considered void. In the unlikely event that i myself become unable to complete, FULL refund including deposit will be given. Where this is an individual as part of a group, a percentage of the deposit and cost of the individual will be given.
- I am happy for a licensed DEFRA courier to transport within the UK :) . I currently recommend Cold Blooded Movements. Average cost can range from £35-55 depending. This is to be arranged and paid directly to the courier by the buyer please.
I am also happy for collection or may consider meeting within Gosport or Fareham at an agreed location, time and date.
In the event of a failed collection/ courier delivery, balance AFTER deposit and any costs incurred relating specifically to the courier (non payment of courier and/or transport costs back to myself) will be refunded. - Though i will ask, it will be assumed you have done your research (since there is a care guide on this site) to ensure full care is being provided and a set up ready.
- I guarantee live arrival and all cresties will be in full health. In the unlikely and sad event of a DOA: this must be brought to my attention straight away along with photo's and/ or Video to verify. I will strive to resolve and investigate with the courier as quickly as possible! Where myself or the courier is handing over to a "middle-man" (Friend, relative etc) the live arrival ends once they have collected on your behalf as understandably i am unable to guarantee the time or enviroment between them and yourself.
- Health concerns within the first 48 hours are to be brought to my attention A.S.A.P in order to rule out husbandry related issues that can be easily fixed once advice is given or common settling in blips. If a vet is required then veterinary documentation must be provided. In terms of fatality within 48 hours, photographic/video proof must be offered immediately and a necropsy report by a vet to follow to find out the reason. A full refund of the indiviual may be offered depending on the circumstances surrounding the unexpected death based on this report. Refund's will not be offered without this. Fatality or Health issues caused directly by events or husbandry whilst not in my care will also not be refunded unfortunately.
- Photo's and descriptions are as accurate as i can make them however it is impossible to get an exact likeness (in terms of colour) with photo's and videos. I do not edit other than cropping and watermark for this reason as i try to depict as closely as possible but can not account for everyone's screens and lighting :) . I try to take natural light photos to try and counter this. I will also mention if a crestie is unfired, part fired or fully fired in order to help you gauge better. Refunds unfortunately will not be offered based on slight variations because of this.
- Weights may fluctuate by a small degree so a buyer must consider this, Pooping, live feeding/bug belly, settling in may be the cause for these fluctuations :)
Weights provided are to the nearest whole gram and weighed 5 days since the last live food feeding. - Tail lose in transit can sometimes happen however this is not common. In the event of a dropped tail, i am happy to give advice. Tail lose does not effect the overall health (though initially stressful) and as such full/partial refunds are not offered.
- All cresties are being sold as unsexed unless an adult.
- Payment via Paypal, or remaining agreed cash amount if collecting.